FAQ

ALL pictures produced are 100% copyrighted and should not be reproduced in any way without prior permission.

+ Serious buyers only. Back-outs and M.I.A customers will be blacklisted.

+ Buyers who can make immediate payment are given preference, on a First pay first serve basis. We do not make reservations until payment is made.

+ Once orders are confirmed and payment is made, no cancellations/exchanges/refunds/returns are entertained.

+ Accessories in the pictures are not included, unless stated otherwise.

+ Colours may differ slightly due to lighting, or different monitor settings.

+ Most items are Free Size where specific sizes are not stated. However, we do include "best fits UK sizes--" to our best estimate in the descriptions to help you make a better decision.

+ Prices stated are not inclusive of postage fees. We follow standard shipping rates by Poslaju/Pos Ekspres. You can read more about Pos Laju/Pos Ekspres shipping rates here and find out how to track your parcels here

For items below 0.5 kgs, Pos Laju charges are:

RM 6 (W/Malaysia)

RM 7 (to E/M'sia)

For Pos Ekspress:

RM4.50

For additional items, an additional RM2 is added. We would advise you on the revised shipping rates if your items exceed 0.5kgs such as bags.

+ We will not be held responsible for any damages or loss during delivery.

+ We COD every Friday at 2PM at One Utama. Items are shipped out every Monday and Friday

+Payment is to be made through our Maybank account 114589154252 under the name Loo Li Wun. or through COD.

For restocks, advance payment in full has to be made to secure the item. Should we fail to restock the item, a full refund will be made.

+ Do not hesitate to email us any of your enquiries, especially if you're a first-time online shopper :) We'll guide you through the process.

Happy shopping :)